New email,address:
Updated: August 3, 2005
Questions we get asked the most
If an item is not listed on this website, we do not stock it.
Telephone
hours Payment method
Shipment methods $150.00
Discount Store membership
Getting Quotes
1) Orders by telephone?
We no longer do telephone orders.
a) Telephone hours are 10.15 am-3pm US Eastern Standard Time if you have a
question
b) Please note the store is highly secure. To enhance security further, we can delete
Visa, MasterCard, Discover, American
Express* (remember to supply your CVV number).
*- Amex uses a 4 digit code on
the front of their card.
United Parcel Service in the United
States. USPS if you have a post office box.
Express
Mail for international shipments (except Germany, Italy and Spain, which are UPS only).
As of Jan
23, 2004, the website has been modified to show the 5% discount when you are
Note: Any
continuing discount there after will be adjusted at time of actual invoicing and card billing.
Creating your own Log
On code just saves you from repeating inputting all your data again.
If you have a critical need item, much of our stock can be checked. Place an order for the quantity desired and then click
This allows us to get orders
out faster. 95% of the questions we get are already answered on
the respective product pages.
This website governs in regards to pricing.
about product or product suitability
(please be very concise) or have something to add
to a order you already placed
(by 12.01pm US Eastern Standard Time). After 12.01 pm it is hit or
miss, and after 3pm, it's to
late.
Voice:
610-432-5732
Fax:
610-432-8971
from our
records your order after it is completed, but note you will not be able
to look
up past orders once your order is deleted. Only your Log In will remain
on record.
2)
Method of payment?
PayPal (to confirmed USA addresses only).
3)
Method of shipment?
4) Why doesn't the $150.00 5% discount show up on check out?
purchasing $150.00 or more. Note that some items are "net" and will not be discounted.
5) Membership required?
If you do have a Log On, you can use the order tracking link. This will tell you if your order has
been completed, or if there are
any back ordered items. This information is updated every morning,
as required.
6) Inventory Check
"Check Out Now". If our stock is below the quantity you need, you will be informed. Just hit your browser "Back" and
then the delete button to clear the basket.
Quotes:
By telephone only for customers in the United States. Quote requests emailed or faxed will be disposed
of. Quotes should be of above average quantities. 4 pcs of a Hammond power transformer or 7 pieces of a capacitor is not above average
quantity. Don't waste our time, and we won't waste yours.
Export orders including some sample shipping fees.
