1) Orders by telephone?
We do telephone orders limited to 3 or 4 items.
This allows us to get orders
out faster. 95% of the questions we get are already answered on
the respective product pages.
This website governs in regards to pricing.
a) Telephone hours are 10.15 am-3pm US Eastern Standard Time if you have a
question
about product or product suitability
(please be very concise) or have something to add
to a order you already placed
(by 12.01pm US Eastern Standard Time). After 12.01 pm it is hit or
miss, and after 3pm, it's too
late.
Voice:
610-432-5732
Fax:
610-432-8971
b) Please note the store is highly secure. To enhance security further, we can delete
from our
records your order after it is completed, but note you will not be able
to look
up past orders once your order is deleted. Only your Log In will remain
on record.
2) Method of payment?
Visa, MasterCard, Discover, American
Express* (remember to supply your CVV number).
PayPal (to confirmed USA addresses only).
*- Amex uses a 4 digit code on
the front of their card.
3) Method of shipment?
United Parcel Service in the United States. USPS for low weight, low value orders and for Hawaii and Alaska.
Express
Mail for international shipments (except Italy and Spain, which are UPS only).
4) Why doesn't the $150.00 5% discount show up on check out?
The $150.00 discount is seperated out on the first purchase only,
the discount is reflected in pricing on any future
purchase over $14.00.
5) Membership/Log on required?
Creating your own Log
On code just saves you from repeating inputting all your data again.
If you have a critical need item, much of our stock can be checked. Place quantity desired and then click
If you do have a Log On, you can use the order tracking link. This will tell you if your order has
been completed, or if there are
any back ordered items. This information is updated every morning,
as required.
6) Inventory Check
"Add To Cart". If our stock is below the quantity you need, you will be informed if we have less than your
dresired quantity. There is no obligation to buy or fill out any information for this process.
Quotes:
By telephone only for customers in the United States.
Quote requests emailed or faxed will be disposed
of. Quotes should be of above average quantities.
4 pcs of a Hammond power transformer or 7 pieces of a capacitor is not above average quantity.
Further details on sale policies and shipping, shipping times:
Sales Terms- Location of CVV number, etc.
